Cancellation policy

Some products in our store are offered as subscriptions. By purchasing a subscription, you agree to receive recurring deliveries at the frequency selected at checkout. Payments are processed automatically using your selected payment method for each billing cycle unless the subscription is prepaid.

Subscriptions renew automatically unless cancelled. You may cancel your subscription at any time through your account or by contacting us. Cancellations apply to future billing cycles only. To avoid the next charge, cancellations must be made before the next billing date. Once a subscription order has been processed or dispatched, it cannot be cancelled or refunded, except where required by applicable law.

It is the customer’s responsibility to ensure that billing and contact details are accurate and up to date. Failed payments may result in delayed or skipped deliveries.

We do not offer pre-orders or trial periods. Returns, refunds, withdrawal rights, and other customer rights are governed by our Returns and Refunds Policy and Terms of Service.